ECON LIMO PRIVACY POLICY

Effective Date: March 23, 2026

Thank you for choosing or considering ECON LIMO LLC (“ECON LIMO,” “Company,” “we,” “us,” or “our”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect information when you visit our website, request a quote, make a reservation, purchase transportation services, contact us, or otherwise interact with ECON LIMO.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• your full name
• passenger name(s)
• phone number(s)
• billing address and/or service address
• email address(es)
• pickup and drop-off locations
• flight information and other trip-related details
• special instructions or service requests
• payment and billing information needed to process transactions

We may also collect certain technical or website usage information automatically when you use our website, such as browser type, device information, IP address, pages visited, and cookie-related data.

If you provide us with information about another person, including a passenger, you represent that you are authorized to provide that information to us for the purpose of arranging or managing transportation services.

2. How We Use Your Information

We may use your information to:

• provide, manage, and complete requested transportation services
• process reservations, confirmations, payments, and receipts
• communicate with you or passengers regarding bookings, schedules, delays, pickups, changes, or other service-related matters
• verify trip details, including flight-related information when applicable
• respond to inquiries, quote requests, and customer service matters
• improve our website, operations, customer experience, and service quality
• prevent fraud, abuse, unauthorized activity, or security issues
• comply with legal, regulatory, tax, accounting, or insurance obligations
• send promotional offers, updates, or marketing communications, subject to your preferences and applicable law

3. Payment Information

Payments may be processed through third-party payment processors, including Stripe or other authorized providers. We may receive limited transaction details, billing details, and payment status information needed to complete and manage your transaction, but payment processing is handled by the applicable payment processor in accordance with its own privacy and security practices.

4. How We Share Information

We do not sell or rent your personal information.

We may share your information only as reasonably necessary in the following situations:

• with drivers, affiliates, dispatch partners, or subcontracted transportation providers when needed to perform the requested service
• with payment processors and technology vendors that support reservations, communications, website functions, fraud prevention, or payment processing
• with professional advisors, insurers, accountants, or legal representatives when reasonably necessary
• with government authorities, law enforcement, courts, regulators, or other parties when required by law or when reasonably necessary to protect our rights, customers, drivers, or business
• in connection with a business transfer, merger, restructuring, sale of assets, or similar transaction

We may also display or reference customer reviews, ratings, or testimonials that are voluntarily submitted publicly or provided with permission.

5. Calls, Text Messages, and Emails

ECON LIMO may contact you by phone call, text message, email, or other reasonable means regarding:

• quote requests and reservation requests
• booking confirmations
• trip reminders and service updates
• driver or passenger coordination
• billing, payment, or receipt matters
• customer support matters
• promotions, offers, or service announcements

You may opt out of promotional emails by using the unsubscribe link included in those emails, when applicable. You may opt out of promotional text messages by replying STOP, where supported, or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send you transactional or service-related communications that are necessary to provide requested services or manage your reservation.

6. Cookies and Website Tools

Our website may use cookies and similar technologies to improve functionality, security, and user experience. Cookies may help us remember preferences, understand website usage, protect forms, and improve site performance.

You may be able to control certain cookie settings through your browser. Disabling cookies may affect some website functionality.

We may also use third-party website tools and services to support website operations, security, communications, reservations, and customer experience.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission method, or storage system can be guaranteed to be completely secure, and therefore we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• provide requested services
• maintain business and reservation records
• process payments and resolve disputes
• comply with tax, accounting, insurance, legal, or regulatory requirements
• enforce our agreements and protect our business interests

When information is no longer required for these purposes, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal retention obligations.

9. Children’s Privacy and Minor Passengers

Our website and online services are not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate parental authorization.

In connection with transportation services, reservations may include information relating to minor passengers under 18. Such information should be provided only by a parent, legal guardian, or other person authorized to make transportation arrangements on the minor’s behalf.

If you believe that personal information relating to a child under 13, or to a minor under 18 without proper authorization, has been submitted to us improperly, please contact us so we can review the matter and take appropriate action.

10. Your Choices and Requests

You may contact us to request that we:

• update or correct your personal information
• delete information, subject to legal, contractual, tax, accounting, safety, fraud-prevention, or recordkeeping requirements
• stop sending promotional communications

We may need to verify your identity before processing certain requests.

11. Third-Party Services

Our website or services may rely on third-party providers for payments, communications, maps, hosting, fraud prevention, scheduling, or website functionality. Those third parties may collect, process, or store information in accordance with their own privacy policies and legal obligations.

12. Changes to This Privacy Policy

ECON LIMO may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our Contact Us form or by phone at +1 (914) 257-3887.

Thank you for your interest in ECON LIMO LLC.